Privacy Policy
Last Updated: April 7, 2026
This Privacy Policy is PIPEDA-compliant (Canada’s Personal Information Protection and Electronic Documents Act) and describes how nativenicotine.co/ collects, uses, and protects your personal information.
Questions? Contact us: info@nativenicotine.co
1. Information We Collect
A) Information You Provide Directly:
- Full name and shipping address
- Email address
- Age confirmation (19+ declaration at checkout)
B) Information Collected Automatically:
- IP address and approximate location
- Browser type and device information
- Pages visited, time on site, and click behaviour (via cookies/analytics)
C) Payment Information:
We accept Interac e-Transfer only. Payment is processed directly through your bank’s Interac system. We do not collect, store, or have access to your banking credentials, account numbers, or financial institution details.
2. How We Use Your Information
We use your personal information exclusively to:
- Process and fulfill your order
- Send order confirmations, shipping notifications, and tracking numbers
- Verify that you meet the 19+ age requirement
- Respond to customer service inquiries
- Send promotional emails (only if you have opted in — unsubscribe at any time)
- Improve site performance and user experience
- Comply with applicable laws and regulations
We do not sell your personal information to third parties. We do not share your information with advertisers.
3. Who We Share Your Information With
We share limited personal information only with the following service providers, strictly for the purpose of fulfilling your order:
- Shipping carriers (Canada Post, courier services): Name, address, and order details necessary for delivery
- Email service provider: Email address for transactional and marketing communications (opt-in only)
- Analytics providers (e.g., Google Analytics): Anonymized site usage data — no personal identifiers
All third-party service providers are contractually required to handle your information in compliance with PIPEDA.
4. Cookies
Our website uses cookies to:
- Maintain your shopping cart session
- Analyze site traffic and behaviour (Google Analytics)
- Remember user preferences
You may disable cookies through your browser settings. Note that disabling cookies may affect checkout functionality. We do not use cookies to track you across third-party websites for advertising purposes.
5. Data Retention
We retain your personal information for as long as necessary to fulfill your order, provide customer support, and comply with legal obligations (typically 7 years for financial records under Canadian tax law). When data is no longer required, it is securely deleted.
6. Your Rights Under PIPEDA
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent for marketing communications at any time
- Request deletion of your information (subject to legal retention requirements)
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, contact us: info@nativenicotine.co
7. Security
We implement industry-standard security measures including SSL/TLS encryption on all pages (HTTPS), restricted internal access to customer data, and regular security reviews. No transmission method over the internet is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security.
8. Children’s Privacy
Our website and products are strictly for adults aged 19 and over. We do not knowingly collect information from anyone under 19. If we become aware that a minor has placed an order or submitted personal information, we will delete it and cancel the order immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. Continued use of our site after changes constitutes acceptance of the updated policy.
10. Contact Us
nativenicotine.co/
Email: info@nativenicotine.co
Website: nativenicotine.co/contact/
Response time: Within 2 business days