Frequently Asked Questions
Frequently Asked Questions — NativeNicotine.co
Everything you need to know about buying native cigarettes, nicotine pouches, and vapes from NativeNicotine.co. Can’t find your answer here? Contact us and we’ll get back to you promptly.
About Our Products
What are native cigarettes?
Native cigarettes are tobacco products manufactured and distributed on Indigenous (First Nations) territory in Canada. They are exempt from most provincial tobacco taxes, which is why they are significantly cheaper than cigarettes sold at mainstream retail stores. Read our full guide: What Are Native Cigarettes?
What brands do you carry?
We carry Canada’s most popular native cigarette brands including Canadian Classics (Full, Silver/Light), DK’s (Full and Light), Canadian Goose, Rolled Gold, and Putters. For nicotine pouches, we carry ZYN, Velo, and White Fox. Browse our complete selection at nativenicotine.co/shop.
Are native cigarettes good quality?
Yes. Our cigarettes are produced in licensed manufacturing facilities using genuine tobacco blends. They are not imitations of mainstream brands — they are standalone products that happen to be produced under a different tax framework. Read our product reviews from real Canadian customers.
What’s the difference between full-flavour and light cigarettes?
Full-flavour cigarettes use a denser tobacco blend with higher tar and nicotine delivery per cigarette. Light cigarettes use ventilated filters and lower-yield blends for a smoother, less intense experience. Browse full-flavour and light cigarettes.
Can I buy menthol cigarettes from NativeNicotine.co?
Yes. While menthol cigarettes were banned from mainstream retail in Canada in 2017, First Nations tobacco businesses continue to legally produce and sell menthol variants. Browse our menthol cigarettes.
Ordering & Payment
How do I place an order?
Browse our shop, add products to your cart, and proceed to checkout. Enter your shipping details and complete payment via Interac e-Transfer. We process orders within 24 hours. Full guide: How to Buy Cigarettes Online in Canada.
What payment methods do you accept?
We accept Interac e-Transfer — Canada’s most secure and widely-used electronic payment method. Available through virtually all Canadian banks (TD, RBC, Scotiabank, BMO, CIBC, etc.). No credit cards or cash accepted.
Is there a minimum order?
No minimum order. However, orders over $199 qualify for free shipping — most customers find 4–5 cartons in a single order to be the best value.
How do I apply a discount code?
Enter your discount code at checkout in the “Coupon Code” field before completing your order.
Shipping & Delivery
Where do you ship in Canada?
We ship to all Canadian provinces and territories. Delivery times vary: Ontario 3–4 days, BC 4–6 days, Alberta 3–5 days, Quebec 4–5 days, Atlantic 5–7 days. See our provincial delivery pages.
Is packaging discreet?
Yes. All orders ship in plain brown boxes with no exterior branding, logos, or product descriptions. The return address is generic with no indication of contents.
Do you provide a tracking number?
Yes. Once your order ships, we send a tracking number by email so you can monitor delivery progress.
Do you ship nicotine pouches to British Columbia?
No. BC provincial regulations restrict nicotine pouch sales to pharmacies. We do not ship pouches to any BC address. All other products (cigarettes, vapes) ship freely to BC. See our BC page.
Legality & Age
Are native cigarettes legal to buy online in Canada?
Yes, for adults 19 and over in most provinces. Indigenous tobacco businesses have the legal right to produce and sell tobacco on their territory, and Canadians can legally purchase these products online. Full guide: Are Native Cigarettes Legal in Canada?
What is the minimum age to order?
You must be 19 years of age or older to purchase from NativeNicotine.co. We apply the 19+ standard across all provinces. Age is verified at checkout.
Why are native cigarettes tax-free?
Indigenous businesses operating on First Nations territory are exempt from provincial tobacco taxes under Indigenous rights frameworks. This exemption is the primary reason native cigarettes are so much cheaper than mainstream retail brands. Read more: What Are Native Cigarettes?
Nicotine Pouches
What are nicotine pouches?
Nicotine pouches are small, tobacco-free pouches placed between your gum and lip. They deliver nicotine without tobacco, smoke, or spit — ideal for use in smoke-free environments. Browse: Nicotine Pouches Canada.
Which is better — ZYN or Velo?
ZYN is better for beginners and lighter users (max 6mg). Velo is better for heavier users who need more nicotine (up to 11mg). Full comparison: ZYN vs Velo Canada.
What nicotine strength should I start with?
Light smokers: ZYN 3mg. Average smokers: ZYN 6mg or Velo 4mg. Heavy smokers: Velo 7–11mg. See our full guide: Best Nicotine Pouches in Canada 2026.