🍁 Tax-Free Native Cigarettes | 📦 Free Shipping Over $199

Contact Us

Have a question about your order, a product, or anything else? We’re here to help. Real people, real responses — typically within 2 business hours during business hours.

Get In Touch

📧 Email (Fastest)

info@nativenicotine.ca
Response time: Within 2 business hours Mon–Fri

📦 Order Issues

Subject line: ORDER ISSUE — [Your Order Number]
Include your order number and photos if applicable.

⏰ Business Hours

Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday: 10:00 AM – 3:00 PM EST
Sunday: Closed (emails answered next business day)

🔒 Your Privacy

We never share your contact information with third parties. See our Privacy Policy.

Send Us a Message

Use the contact form below, or email us directly at info@nativenicotine.ca.

 

    Common Questions — Quick Answers

    🚚 Where is my order?Check your shipping confirmation email for your tracking number. Still not sure? Email us with your order number.
    💳 How do I pay?Interac e-Transfer only. Instructions are shown at checkout. Works with all major Canadian banks.
    📦 Is packaging discreet?Yes — plain brown box, no logos, no labels, no indication of contents. 100% private.
    🇧🇨 Can I order from BC?Yes for cigarettes and vapes. No for nicotine pouches (BC law). See our BC page.
    ❓ More questions?Visit our full FAQ →
    🔒
    Secure Checkout
    SSL encrypted    		📦
    Discreet Packaging
    Plain box, no labels    		⚡
    Fast Responses
    2 business hours    		🇨🇦
    Canadian Support
    We know the products